Jack Henry announced that BankPlus has selected its SilverLake System core, which will position the bank for continued growth and increase its efficiencies, the companies say.
The $4.5 billion-asset bank was with its previous core provider for nearly 30 years and chose Jack Henry because of its technology to support BankPlus’ growth plan, according to the press release. BankPlus has served the Mississippi, Alabama and Louisiana markets for more than 100 years.
Choosing the SilverLake System core also enables BankPlus to customize its employee user experiences and better streamline its workflows. The bank is using this technology to also bolster its automation such as teller capture and added imaging services.
“We are proud to be able to offer freedom, flexibility, and choice to BankPlus. It is essential for banks to have an open IT infrastructure to fuel their growth and develop unique business strategies,” Stacey Zengel, vice president of Jack Henry & Associates and president of Jack Henry Banking, said in a statement.
The partnership also allows BankPlus to maintain its relationships with other technology providers, such as its Interactive Teller Machine (ITM) network provider, the bank doubled the number of ITM’s because of the current social-distancing environment. BankPlus noted that Jack Henry’s “open ecosystem was another notable benefit.”
“We sought references from both our peer banks as well as our vendor network, and both directed us toward Jack Henry as the leading partner to work with. They have a strong reputation for superior customer service,” Gee Gee Patridge, senior executive vice president and chief operations officer of BankPlus, added in the statement.
Jack Henry Banking is a division of Jack Henry & Associates and provides integrated computer systems for banks of all sizes. The company serves more than 1,000 banks to provide a source of integrated, enterprise automation while also providing a point of contact and support.
In other partnership news, Craft Bank, which is in the Atlanta market, recently chose Jack Henry to provide its customers with digital features like faster payments and lending. Craft Bank implemented the SilverLake System core in Jack Henry’s private cloud environment to manage its IT infrastructure.
Partnerships continue to heat up in the fintech space, as traditional banks are doubling down on technology to meet the rapid and increased demand for digital offerings. Also, in early December we wrote about Synctera, which aims to serve as a matchmaker for community banks and fintechs, came out of stealth Tuesday morning with $12.4 million in seed funding.