Fostering deep customer relationships has long been a core strength of community banks. Before the rise of digital-first banking, welcoming in-branch experiences and excellent person-to-person customer service was enough to develop deep customer relationships but this has fundamentally changed. To maintain their customer relationship edge, community banks need to get serious about leveraging their most […]
Latest Posts
Ramp, the buzzy corporate card and finance automation platform, wants to be your HR department and accounting team’s missing link.
The new solution, called Maxwell Capital, is intended for lenders who originate loans on the Maxwell platform and have an average total volume between $200 million and $2 billion a year.
American Express and New York-based fintech Extend announced a partnership today to expand virtual card solutions for small- and medium-sized businesses (SMBs), according to a press release.
The U.S. immigrant focused neobank has left beta to offer credit cars, banking and more.
Regional and community banks have traditionally been known for their exceptional customer service and dependability within their communities – but this reputation may now be at risk. The past year and a half have brought on new challenges that accelerated the need for financial institutions to implement even more digital banking tools. Banks no longer […]
JPMorgan Chase announced plans today to move its core retail banking system to a new cloud-based system developed by Thought Machine, according to American Banker.
Commercial borrowers are typically some of banks’ highest value customers, yet the commercial lending process remains highly manual and paper-based, often resulting in cumbersome experiences. Why? Bankers worry that ‘digitizing’ these profitable relationships might dilute loyalty; it’s a common misconception that incorporating technology means eliminating the human relationship component. Such an outlook has traditionally forced […]
The U.S. Treasury Bureau of the Fiscal Service released its annual letter to chief financial officers, highlighting a number of goals and plans which include a target to deliver 99% of disbursed payments electronically by 2030.
PayPal officially launched its ‘super app’ today, introducing a substantial list of its services including P2P payments, high-yield savings accounts, direct deposit, bill pay, shopping tools, crypto and a digital wallet to the application, according to Business Insider. The popular payment service provider has spoken about its plans to launch the super app for the […]
